shipping policy

Comfurrio™ is delighted to bring comfort, calm, and care directly to your furry friends' doorsteps. Our shipping policy ensures your pets’ essentials—whether it’s a grooming glove, cooling mat, or ultrasonic repeller—arrive quickly and safely.

Order Processing & Tracking

  • Processing Time: Orders are typically processed and ready for shipment within 1–2 business days.

  • Tracking Info: After your order ships, we'll send you a tracking number via email so you can follow your package every step of the way.

Shipping Carriers

  • We partner with reliable carriers such as DHL, UPS, FedEx, and national postal services, depending on your region. The selected carrier depends on availability, location, and the product size.

Delivery Timeline

  • Domestic (e.g., within the UK or US): Estimated delivery time is 3–7 business days.

  • International: Shipping usually takes 7–21 business days, varying by country and customs procedures.

  • Estimated delivery timelines are also provided on each product page for your convenience.

Shipping Locations

Comfurrio™ currently ships to locations including [insert regions/countries you ship to]. For regions outside our standard coverage, please contact us—we’ll do our best to accommodate your request.

Import Taxes & Duties

Any customs duties, local taxes, or import fees are the responsibility of the customer. Comfurrio™ does not cover these charges.

Order Changes & Cancellations

  • Please Review Carefully: Double-check your shipping address and order details at checkout.

  • Changes: If you need to modify or cancel your order, contact us immediately within 12 hours. After this window, orders may already be processed or shipped, and changes may not be possible.

Delivery Issues

  • If your package is delayed, damaged, or lost, contact our support team—we’ll assist you with claims or reshipping where applicable.

Need Help?

If you have a question about shipping options—like faster delivery during hot weather for cooling mats—reach out to us. We want your pet’s comfort to come fast and stress-free.

Contact Us:
support@comfurrio.shop